Operator Details and Corporate Registration
King Billy Casino is owned and operated by Dama N.V., a company incorporated under the laws of Curaçao. The company’s full legal details are as follows:
- Legal entity name: Dama N.V.
- Company registration number: 152125
- Registered address: Julianaplein 36, Willemstad, Curaçao
- Country of incorporation: Curaçao, Kingdom of the Netherlands
- Year of establishment: 2017
Dama N.V. is the entity responsible for all gaming operations, financial transactions, and regulatory compliance conducted through the King Billy Casino platform. All contractual and legal obligations arising from the use of this platform are the responsibility of Dama N.V.
Licence Information and Regulatory Authority
King Billy Casino operates pursuant to a valid online gaming licence issued by the Curaçao Gaming Authority (CGA), the competent supervisory body responsible for the regulation of remote gaming activities conducted in or from Curaçao under the Landsverordening op de kansspelen (National Ordinance on Games of Chance, LOK).
- Licence number: OGL/2023/174/0082
- Licence type: Online Gaming Licence (B2C)
- Issuing authority: Curaçao Gaming Authority (CGA)
- Regulatory website: www.gamingcontrolcuracao.org
The licence authorises Dama N.V. to offer real-money online casino games, including but not limited to slot games, table games, live dealer games, and other interactive gaming products, to eligible players in permitted jurisdictions. The licence is subject to ongoing compliance obligations, periodic audits, and regulatory oversight by the CGA. Any change to the licence status or the terms of operation requires prior approval from the CGA.
Players may verify the current validity of the operator’s licence directly through the CGA’s official licence register at www.cga.cw.
Territory of Service and Age Restrictions
Eligible Jurisdictions
King Billy Casino accepts registrations from players located in jurisdictions where online gambling is not expressly prohibited by applicable local law. The platform is accessible to eligible players in Australia, subject to compliance with the applicable terms and conditions and the completion of required identity verification procedures.
Players are solely responsible for determining whether accessing and using this platform is lawful in their jurisdiction prior to registration. Dama N.V. does not represent or warrant that the use of the platform is lawful in all jurisdictions.
Restricted Territories
Access to King Billy Casino is expressly prohibited to residents of certain countries and territories, including but not limited to the United States of America, the United Kingdom, France, Spain, the Netherlands, and other jurisdictions identified in the operator’s Terms and Conditions. The operator reserves the right to update the list of restricted territories at any time in order to comply with applicable regulatory requirements.
Minimum Age Requirement
Access to King Billy Casino is strictly prohibited to persons under the age of 18 years. This restriction applies without exception to all players, regardless of the jurisdiction in which they reside. Upon registration, all players are required to confirm that they are 18 years of age or older. The operator reserves the right to request documentary proof of age at any time and to suspend or close accounts where the minimum age requirement cannot be verified. The operator employs age verification checks as part of its standard Know Your Customer (KYC) procedures.
Anti-Money Laundering and Know Your Customer Policy
Dama N.V. is committed to maintaining a robust Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) framework in accordance with applicable Curaçao law and international best practice standards, including the Financial Action Task Force (FATF) recommendations.
Know Your Customer (KYC) Procedures
All players are required to complete identity verification prior to processing withdrawal requests, or at any earlier point as determined by the operator’s risk assessment procedures. The following documents may be required:
- Proof of identity: a valid government-issued passport, national identity card, or driver’s licence
- Proof of address: a recent utility bill, bank statement, or official correspondence issued within the preceding three months
- Proof of payment method: documentation confirming ownership of any payment method used to deposit funds
- Source of funds documentation: bank statements, payslips, or other evidence of the lawful origin of funds used for gambling, where required by the operator’s internal risk assessment
KYC verification is typically completed within 24 to 48 hours of submission of the required documentation, subject to the completeness and clarity of the documents provided. The operator reserves the right to request additional documentation at any time as part of ongoing due diligence.
Anti-Money Laundering Controls
The operator applies a risk-based approach to AML compliance. This includes:
- Ongoing monitoring of player transactions for unusual or suspicious activity
- Screening of players against applicable sanctions lists and politically exposed persons (PEP) databases
- Enhanced due diligence for high-value transactions and players assessed as higher risk
- Reporting of suspicious transactions to competent authorities in accordance with applicable law
- Maintaining records of transactions and customer identification documents for the periods required by law
The operator does not permit the use of its platform for any activity that may constitute money laundering, terrorism financing, or any other form of financial crime. Players found to have engaged in such conduct will have their accounts suspended and the matter reported to the appropriate authorities.
Data Protection and Information Security
Dama N.V. processes the personal data of its players in accordance with applicable data protection legislation and its Privacy Policy, which is available on the platform. Players are encouraged to review the Privacy Policy before registering an account.
Data Security Measures
The operator employs industry-standard technical and organisational measures to protect the personal and financial data of its players. These measures include:
- SSL encryption: all data transmitted between the player’s device and the platform’s servers is protected by Secure Socket Layer (SSL) encryption technology
- Secure data storage: player data is stored on access-controlled and protected servers with appropriate physical and logical security controls
- Access controls: access to player data is restricted on a need-to-know basis to authorised personnel only
- Firewall and intrusion detection systems: the operator maintains firewall systems and monitoring tools to detect and prevent unauthorised access to its systems
Data Use and Retention
Personal data collected from players is used for the purposes of account management, identity verification, fraud prevention, AML compliance, provision of gaming services, and customer support. Data is retained for the periods required by applicable law and the operator’s internal policies. Players may submit requests regarding their personal data, including requests for access, correction, or deletion, by contacting the operator through the support channels listed on the platform.
Player funds are maintained separately from the operator’s operational funds in accordance with standard industry practice.
Responsible Gambling
Dama N.V. is committed to promoting safe and responsible gambling practices. The operator acknowledges that gambling may pose risks to certain individuals and provides a range of tools and resources to support players in maintaining control over their gambling behaviour.
Player Protection Tools
Registered players have access to the following responsible gambling tools through their account settings:
- Deposit limits: players may set daily, weekly, or monthly limits on the amount they deposit into their account
- Loss limits: players may set limits on the total amount they are permitted to lose within a defined period
- Session time limits: players may restrict the duration of individual gaming sessions
- Reality checks: players may activate periodic notifications that display the amount of time elapsed during a gaming session
- Self-exclusion: players may request a self-exclusion period of no less than six months, during which they will be prevented from accessing their account and receiving any promotional communications. Requests for self-exclusion should be directed to customer support
- Account cooling-off period: players may request a temporary suspension of their account for a defined period
Support and External Resources
Players who believe they may be experiencing difficulties related to gambling are encouraged to seek assistance from independent support organisations. The following resources are available free of charge:
- Gambling Help Online (Australia) – 1800 858 858
- Gambling Therapy – international online support
- Gamblers Anonymous – peer support programme
The operator does not permit gambling by persons who are self-excluded, minors, or individuals who the operator has reasonable grounds to believe are experiencing gambling-related harm.
Game Fairness and Independent Certification
All casino games offered on the King Billy Casino platform utilise certified Random Number Generator (RNG) technology, which ensures that game outcomes are statistically random and independent of any prior result. Game software and RNG systems are supplied by licensed third-party game providers who hold independent certification from recognised testing laboratories, including but not limited to Gaming Laboratories International (GLI) and other accredited testing bodies.
The Return to Player (RTP) percentage applicable to each game is determined by the game provider and may be accessed within the individual game information panels available on the platform. The operator does not alter the RTP or outcomes of any game as supplied by its providers.
Dispute Resolution
Internal Complaints Procedure
In the event of a dispute or complaint arising from the use of the King Billy Casino platform, players are encouraged to contact the customer support team in the first instance. The operator is committed to resolving all complaints in a fair, timely, and transparent manner.
Complaints may be submitted through the following channels:
- Live chat support, available directly through the platform
- Email support, via the contact details provided on the platform’s Contact page
The operator will acknowledge receipt of a formal complaint and endeavour to provide a resolution within a reasonable timeframe. Where additional information or investigation is required, the player will be kept informed of the progress of their complaint.
Alternative Dispute Resolution
Where a complaint cannot be resolved through the operator’s internal procedures, players may refer the matter to an independent Alternative Dispute Resolution (ADR) provider. Information regarding the applicable ADR provider and the procedure for submitting a dispute is available upon request from the operator’s customer support team.
Players may also submit concerns regarding potential breaches of the operator’s licence conditions to the Curaçao Gaming Authority at complaints@cga.cw. The CGA does not act as a civil tribunal and is not in a position to award compensation; however, complaints may inform the CGA’s supervisory activities in relation to the operator.
Amendments to This Page
Dama N.V. reserves the right to update the information contained on this page at any time to reflect changes in applicable law, regulatory requirements, or the operator’s corporate and licensing details. Players are encouraged to review this page periodically. Continued use of the platform following any such update constitutes acceptance of the revised information.
Last reviewed: May 2025